Terms & Conditions – Ba Bank

Welcome to Ba Bank ("Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our website [www.babank.in] ("Site") and any related products and services offered by us. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully.

If you do not agree with any part of these Terms, kindly refrain from using our Site or services.

1. Use of Our Site

By using this Site, you agree to:

• Use the Site and our services only for lawful purposes.

• Not interfere with the Site's functioning or attempt unauthorized access.

• Provide accurate, complete, and up-to-date information during registration or ordering.

We reserve the right to suspend or terminate access to users who violate these Terms.

2. Products & Availability

All products listed on our Site, including handcrafted wooden piggy banks and accessories, are subject to availability. Designs may vary slightly due to natural wood variation and hand-finishing.

We reserve the right to:

• Add, remove, or modify products.

• Change prices without prior notice.

3. Orders, Payments & Pricing

3.1 Order Acceptance Orders placed through the Site are subject to our acceptance. We may refuse or cancel any order for reasons such as insufficient stock, errors in product details or pricing, or concerns regarding payment.

3.2 Payment Methods We accept payments via:

• UPI

• Credit/Debit Cards

• Net Banking

• Wallets

• Cash on Delivery (where available)

3.3 Secure Transactions We use secure payment gateways to safeguard your information. However, we are not liable for any unauthorized access unless due to proven negligence from our side.

4. Personalization & Custom Orders

Ba Bank offers personalization on select products (e.g., engraving names, initials, or messages). By placing a personalized order, you confirm that:

• All input details are correct.

• You are authorized to use the name/text submitted.

Customized products are not eligible for cancellation or return unless damaged or incorrect.

5. Shipping & Delivery

We aim to dispatch orders within 2–5 business days. Delivery timelines may vary based on:

• Location

• Courier availability

• Seasonal demand

We are not responsible for delays caused by courier services or natural calamities. Once shipped, tracking details will be shared via email or WhatsApp.

6. Returns, Refunds & Cancellations

6.1 Returns We accept returns only if the item:

• Arrives damaged

• Is defective

• Is incorrect or mismatched from your order

Return requests must be raised within 3 days of delivery with supporting photos.

6.2 Refunds Approved refunds will be processed within 7–10 business days via the original payment method.

6.3 Cancellations Orders can be cancelled before dispatch. Custom/personalized orders cannot be cancelled once confirmed.

7. Safety & Child Use

All our products are finished using non-toxic, eco-friendly oils safe for children and babies. However, adult supervision is recommended for children under 3 years while using or handling our products.

8. Intellectual Property

All text, images, designs, logos, and content on this Site are the intellectual property of Ba Bank. They may not be copied, reproduced, or used without written permission.

9. User Content

If you submit reviews, photos, or testimonials, you grant us the right to:

• Publish

• Modify

• Promote

You confirm that the content is yours and does not violate any third-party rights.

10. Limitation of Liability

Ba Bank shall not be liable for any indirect or consequential damages arising from the use of our Site or products. Our total liability will not exceed the value of the product purchased.

11. Indemnification

You agree to indemnify and hold Ba Bank, its owners, partners, and affiliates harmless against any claims, damages, or losses arising from your use of the Site or any breach of these Terms.

12. Third-Party Links

Our Site may contain links to external websites not operated by us. We are not responsible for their content, policies, or practices.

13. Governing Law & Jurisdiction

These Terms are governed by Indian law. Any disputes will be subject to the jurisdiction of courts in Mumbai, Maharashtra.

14. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page. Continued use of the Site after changes implies your acceptance of the updated Terms.

15. Contact Us

For questions or concerns:

• Email: support@babank.in

• WhatsApp: +91-XXXXXXXXXX

• Instagram: @ba.bank

Thank you for trusting Ba Bank – where memories and money grow together.